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 From Hong Kong's Information Services Department
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November 29, 2009
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Customer service

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Immigration appointment service extended
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Immigration Department

The Immigration Department will extend its appointment booking service to travel-documents collection from tomorrow. Internet submission of Hong Kong SAR passport applications will also be extended to eligible applicants aged 11 to 17 with valid permanent identity cards.

 

The extension will shorten applicants' waiting time for collecting their new or replacement passport and Document of Identity for visa purposes.

 

Travel document applicants must choose a collection office when they submit their application. They may make an appointment here or through the 24-hour hotline - 2598 0888 - to choose a time-slot for collection.

 

Also from tomorrow, the appointment booking service for passport applications will also be extended to cover the Immigration Headquarters' Travel Documents & Nationality (Application) Section, besides the six immigration branch offices. Appointments can be made here or through the hotline.

 

The appointment booking service for extension of stay will also be extended to the headquarters' Extension Section (except visitors), Foreign Domestic Helpers Section and Quality Migrants & Mainland Residents Section (except people admitted to Hong Kong under training or the Quality Migrant Admission Scheme).

 

The first appointment date available for booking is December 14. Applicants may make the appointment here or though the hotline.

 

From tomorrow, applicants for Hong Kong visas, entry permits or verification of eligibility for permanent identity card can click here or call 3160 8663 to ask about the application status if required.

 

Visit the department website for details and enquiries, or call 2824 6111 or fax to 2877 7711.