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Traditional ChineseSimplified ChineseText onlyPDA
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March 17, 2004
Customer service
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Immigration extends phone booking services
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Immigration Department

The Immigration Department has extended its telephone booking services to include appointments for submitting applications for travel documents or extensions of stay.

 

The telephone number is 2598 0888 and the new services apply to Immigration branch offices.

 

Appointments can still be made via the Internet at www.esd.gov.hk.

 

The public can now make appointments at any time by using touch-tone dial telephones.

 

The appointment booking services are free of charge.

 

They can make a maximum of four appointments in one booking. They can select appointments within 12 working days of the day they make the booking. They can change or cancel the appointments later.

 

The existing appointment booking service through the same telephone number or the ESD Scheme for registration of identity cards at the Registration of Persons Offices has been enhanced by advancing the earliest appointment day to the next working day.

 

For further information, visit the department's website or call the department's hotline, 2824 6111.

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