Ngong Ping 360 management have been asked to review its service suspension notification system to minimise inconvenience to the public and visitors.

Secretary for Commerce & Economic Development Frederick Ma today met with the company to investigate why cable-car services failed to resume on June 22.

The Government expressed grave concern the company was unable to inform the public and visitors in a timely manner of its service suspension, and considered there is room for improvement in terms of the notification arrangement.

In preparation for the annual examination of the cable-car service the operator should notify the public of the times the service will stop and resume. It should make a public announcement before 5pm a day ahead of the service resumption.

The Government is aware the operator may need to take immediate follow-up action in view of the results of the annual examination, and that the examination may not be completed on time which will delay the re-opening of the cable-car service.