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 From Hong Kong's Information Services Department
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April 27, 2008
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Telecommunications
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Internet service performance info goes online
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Office of the Telecommunications Authority

Five major broadband internet service providers have made public their performance statistics for this year's first quarter online, boosting the industry's transparency and service quality, the Office of the Telecommunications Authority says.

 

The five service providers are are Hong Kong Broadband Network, Hutchison Global Communications, New World Telecommunications, PCCW IMS and Hong Kong Cable Television.

 

The published information covers network reliability, service restoration time, technical performance, customer hotline performance and customer complaint handling. The information will be updated quarterly.

 

Consumers can click here to view the statistics and make choices based on their own needs.