People policy: Chief Executive Donald Tsang explains his policy blueprint at a press conference and at a televised forum.

Chief Executive Donald Tsang has ordered banks involved in the sale of Lehman Brothers minibonds to give a clear response to the Government's buyback proposal within this week.

Speaking at a press conference this afternoon Mr Tsang said he attaches great importance to the misselling allegation, adding the Monetary Authority will complete its investigations of the first batch of complaints by week's end.

If evidence substantiates the complaints, the concerned banks must discuss resolving arrangements with customers. The authority will appoint independent people to form a group to offer mediation assistance.

The Consumer Council is also investigating the cases and will table complaints with substantial evidence to the Consumer Legal Action Fund which will consider helping customers who fail to reach a deal with banks. If necessary the Government will inject more money in the fund.