Around-the-clock services provided by works departments will remain unchanged when the Environment, Transport & Works Bureau moves to the first phase of the five-day week initiative on July 1.

Office hours will be from 8.45am to 6pm Monday to Friday.

To cater for people who want to hand in written documents on Saturdays, there will be a drop-in box on the ground floor of the Murray Building in Central.

Those wishing to file complaints with the Transport Advisory Committee's Transport Complaints Unit can call 2889 9999, which has a voicemail service outside office hours, or email info@tcu.gov.hk.

The Water Supplies Department's customer telephone hotline 2824 5000, attendance to water supply fault complaints and other emergency and essential services will continue to be provided around-the-clock basis. The opening hours of water-selling kiosks that supply water for shipping purposes will remain unchanged.

Document management

The Document Management Centre will close on Saturdays from July 1. The centre will open from 8.45am to 5.30pm on weekdays. Applications can also be made by post, email wsdinfo@wsd.gov.hk, or fax 2802 7333. They can also be put into the department's drop-in box on the ground floor of the department headquarters at Immigration Tower, 7 Gloucester Road, Wan Chai. The department's Customer Enquiry Centres will continue to open on Saturday mornings until January 1.

For the Civil Engineering & Development Department, the counters that receive applications for dumping licences, sand removal permits, and billing accounts and issuing chits under the Construction Waste Disposal Changing Scheme will be closed on Saturdays from July 1. They will operate from 9am to 12.30pm and 1.30pm to 5.15pm on weekdays.

Applications for dumping licences and sand removal permits can also be made by post, fax or email. The email addresses for applications for dumping licences and sand removal permits are dumpinglicence@cedd.gov.hk and sandpermit@cedd.gov.hk. The fax numbers for applications for dumping licences and sand removal permits are 2714 9481 and 2714 0113.

Hotline services

Hotlines frequently used by the public under the Drainage Services and Electrical & Mechanical Services Departments will operate on a 24-hour basis as usual.

Enquiries on gas, electricity, lifts and escalators, amusement rides and energy efficiency can be made to the department through the 24-hour Government hotline, 1823.