The new version of the “iAM Smart” mobile app (4.0) has been launched, introducing service categorisations from the user’s perspective and providing personalised settings.

The Digital Policy Office explained that the user experience is enhanced with a clear and concise interface which categorises information and services closely related to daily life into various themes.

The new “iAM Smart” interface introduces thematic pages and a Featured Services page. A range of commonly used services, such as eTAX, Contactless e-Channel and SmartPLAY, are also included to facilitate the user’s direct access.

Useful information and services are grouped into several topics, such as Travelling, New Parents, Kindergarten Admission and Info for Elderly.

A “lite” mode is also introduced in the new version of “iAM Smart”, enabling elderly people and users in need to use the app more conveniently.

Since its launch in late 2020, the “iAM Smart” one-stop personalised digital services platform has already accumulated over 3.1 million registrations and provided some 460 government, public and private online services.

Members of the public can download and use the latest version of the app for free from the Apple App Store, Huawei AppGallery, and Google Play, or by clicking here.