Secretary for the Civil Service Ingrid Yeung today visited the Immigration Department’s (ImmD) new headquarters in Tseung Kwan O to gain a first-hand understanding of the department’s services, latest developments and frontline work.

Mrs Yeung first met Director of Immigration Benson Kwok and other directorate staff for a briefing on the department’s latest developments. This was followed by a meeting with staff representatives from various grades to hear their concerns and views.

At the Registration of Persons Office, staff briefed her on the self-service personal documentation services at the headquarters.

The new kiosks will further facilitate the submission of applications and collection of personal documentation in a self-service manner, thereby providing higher quality public services.

Mrs Yeung also toured the new Marriage Registry. Its marriage hall has been popular since opening in June this year, thanks to its novel design with various photo-taking spots set up in the outdoor area such as the heart-shaped garden for newlyweds and guests to pose for photos.

The civil service chief also inspected the Enterprise System Management Centre, which is responsible for monitoring the operation of the computer systems of all control points and offices.

The centre operates around the clock and monitors the status of various computer systems in real time. It provides prompt response and co-ordination where necessary to ensure the smooth operation of the computer systems.