New hotline to report crimes

September 30, 2024

Customs announced that it will launch a new 24-hour crime-reporting hotline 182 80 80 tomorrow to facilitate citizens to report crimes as a way to step up consumer protection work during the Mainland's National Day Golden Week period.

           

Through this easy-to-remember number, members of the public may report crimes enforced by Customs, such as smuggling; manufacturing, trafficking or possession of dangerous drugs; infringing goods; duty-not-paid cigarettes, liquor or fuel; money laundering; goods or services with false trade descriptions; unfair trade practices; short-weight; and operating a currency exchange or remittance service without a licence.

      

The current hotline will remain in place until further notice.

   

Additionally, Customs will release a series of promotional videos to remind tourists to stay alert when shopping, and call the crime-reporting hotline immediately if they fall into consumer pitfalls of unfair trade practices.

 

The videos will be posted on various social media platforms during the peak period of visitors amid the Mainland’s National Day Golden Week holiday.

 

People may continue to report crimes via email, online crime-reporting form, crime-reporting mail, fax or post.

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