Medication delivery service enhanced

September 9, 2024

The Hospital Authority announced that its medication delivery service will be enhanced tomorrow when more than 100 community collection points are added to the service.

 

Patients attending specialist/general out-patient clinics, discharged from hospital or receiving accident and emergency services of all the hospitals and clinics of the authority can collect medications it dispenses at such collection points.

 

Hospital or clinic patients can apply for the medication delivery service via the HA Go mobile app and either have their medication delivered to a designated address, such as their home or office, or choose any of the community collection points.

 

When the medications are delivered to the pharmacy, patients will receive notification via HA Go and from the pharmacist of the community collection point. The patients must collect their medications within three working days and show the medication collection QR code in the HA Go app for identity verification.

      

The pharmacists will help handle the medications to ensure proper storage and related arrangement. Apart from checking the medications, providing medication counselling and answering medication inquiries when patients collect their medication, the pharmacists will also follow up with the Pharmacy Department of the authority for medication treatment matters when necessary.

      

A delivery fee of $65 per prescription will be charged for the service, with no additional fee required by the partnered pharmacies. The delivery service is suitable for patients whose prescriptions have no newly prescribed medication that needs to be taken immediately and they have enough medications on hand that can last until the new medications are delivered to the community collection points.

 

The service covers most medications, including refrigerated items, except for controlled medications classified as dangerous drugs under the laws of Hong Kong.

      

More than 21,000 patients have opted for the medication delivery service since its launch in March last year.

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