The Working Family & Student Financial Assistance Agency today urged the public to stay alert to fraudulent WhatsApp messages purported to be sent by the Student Finance Office.

The agency has reported the case to Police.

It stressed that WhatsApp or social media accounts are not used to contact applicants about financial assistance schemes, adding that only letters, phone calls, emails or SMS messages are used for such communication.

To help citizens verify the identities of SMS senders, all SMS messages from the agency would be sent by SMS sender IDs with the prefix “#”.

Anyone who has been scammed should contact Police immediately.