The Consumption Voucher Scheme Secretariat has recently started to issue SMS through the specified number (+852 6059 1120) to notify applicants who do not meet the eligibility criteria for the 2022 (Phase II) scheme.

These registrants may submit a representation in writing within 14 days upon receipt of the SMS.

Their applications for the consumption voucher are not successful because they have submitted valid claim requests for early withdrawal of their Mandatory Provident Fund (MPF) or benefits under occupational retirement schemes on the grounds of “permanent departure from Hong Kong”.

Hence, these applicants do not meet the requirement of “not having permanently departed from Hong Kong nor having such intention” and therefore do not meet the eligibility criteria for the 2022 (Phase II) Consumption Voucher Scheme.

The Government understands that the situation of some registrants may have changed after submitting the application, such as having returned to Hong Kong for a number of years.

Therefore, if individual registrants who have received the relevant SMS consider that they have neither permanently departed from the city nor have such intention, they may follow the instruction in the SMS and file a representation.

The secretariat will take into account the justifications and evidence provided to review whether they meet the eligibility criteria of the scheme.

Applicants seeking a review should return the completed application form together with a copy of the SMS notification and other relevant documents to the secretariat.

The secretariat will issue an SMS to confirm the receipt of the review application and will notify the applicant in writing of the review result within six weeks under normal circumstances.

Call 18 5000 for enquiries.