Secretary for Financial Services & the Treasury Christopher Hui visited the Rating & Valuation Department today to understand the operation of the department and public services it provides.

Mr Hui toured the Enquiry Counter, Computer Division and Rating Division to chat with frontline staff to learn more about their work. He was also briefed on the Property Information Online system and other computer systems.

Mr Hui said: "In the face of the economic downturn and rising unemployment rate, the Government has put in place a wide range of measures to support enterprises, safeguard jobs and relieve people's burden.

"Among them, the rates concessions have taken effect, which can certainly help ease the burden of domestic households and provide financial relief to businesses."

During the COVID-19 pandemic, over 60% of the bills for rates and government rent were settled by electronic means. Mr Hui was pleased to note that the department's services were well received by the public.

He appealed to colleagues to keep up their good work for the implementation of more services for public convenience.